Privacy Policy

Last updated: 12 November 2026

This policy explains how Solkarat ("Solkarat", "we") collects and uses information through this website.

Information we collect

When you submit our enquiry form, we collect the details you enter, such as your company name, contact person, business email, phone or WhatsApp number, city and state, GSTIN (if provided), and the information you share about your jewellery requirement. We may also receive basic technical information, such as browser type and pages visited, through our website platform.

How we use it

We use this information to review your enquiry, contact you about it, assess whether it fits our manufacturing services, and improve our website. We do not sell your personal information.

Designs and files you share

Sketches, reference images and CAD files you send us are used only to review and respond to your requirement. We treat buyer-owned designs as confidential and do not display them publicly without your permission. Any production use is governed by a separate written agreement.

Sharing

We share information only when needed to respond to your enquiry or deliver a requested service, for example with our website and email providers, or, with your agreement, with partners involved in your order such as hallmarking centres or logistics providers. We may also disclose information where required by law.

Storage and retention

Form submissions are stored by our website platform and delivered to our business email. We keep enquiry information only as long as needed for the purposes above or as required by law.

Your choices

You can ask us to access, correct or delete the personal information you have shared with us by contacting us at the email address below.

Contact

Solkarat

Vijayawada, Andhra Pradesh, India

Email: contact@solkarat.com